Strategy | UX & UI | Platform | B2B
Grupo Apisul
Bringing flows and data together into one modular, intuitive platform.
UX & UI | Platform | B2B
Mais Nítido
A mentoring platform that pairs people by compatibility.
Research | UX & UI | Platform | B2B
Grupo Apisul
A portal giving customers direct access to their own operation.
UI | Desktop & Mobile Website
DBC
A website introducing the new positioning and brand of an IT company.
Hi! I'm Gabi Dall'Agnol.
I’ve been working in design since 2016, combining experience across visual identity, digital products, research, and service design, with a current focus on research and service design. This background, shaped by strategy, brand, interface, and operations, has given me different perspectives to look at problems in layers, from what people see to what happens behind the scenes.
I currently work as a Service Designer and UX Researcher. I conduct in-depth interviews, connect what I hear with product usage data, and turn those findings into personas, journeys, and blueprints. Dialogue is central to how I work.
My purpose in design is to identify interdependencies and uncover where connections break down, turning what is fragmented into a systemic view. This can take the form of a strategy, an artefact, or an interface. The objective is the same: to make complex relationships more understandable and accessible to different people and contexts.
How can I help?
For product teams
I conduct qualitative and quantitative research and turn insights into evidence-based design decisions.
For complex operations
I map end-to-end journeys and processes to uncover friction points that aren’t visible in the interface.
For growing businesses
I help define the problem before designing the solution, from MVPs to more mature products.
Service Designer
Nimble Evolution (2025 — Present)
Product Designer and Service Designer
Nômade Code (2021 — 2025)
Designer and Art Director
Agência Matriz (2018 — 2021)
Designer
DF2 Design (2017 — 2018)
Art Director
Orium Data-Driven Marketing (2016 — 2017)
Master's in Strategic UX Design Management
2023 - 2025
ESPM
Bachelor's in Design and Visual Communication
2015 - 2019
ESPM - Porto Alegre
